Shipping and Delivery Policy

Shipping and Delivery Policy

We offer free nationwide shipping.

The products featured in our store are shipped directly to your country by our international suppliers.

We provide free shipping nationwide.

The products featured in our store are shipped directly to the address you provided when completing your order.

The average delivery time varies from 5 to 45 business days after the product has been dispatched.

Once the payment is confirmed and the corresponding logistics processed, your order will be shipped promptly.

Payment Confirmation:

After making the purchase, payment confirmation may take between 1 and 3 business days to complete, depending on the payment gateway policies and credit card issuing entities.

Logistics Processing:

You will receive by email, at the address provided during the purchase, your tracking code. The code will be sent within up to 8 business days after payment confirmation.

It is important to inspect the products upon delivery and reject them if the packaging is not in proper condition or shows signs of damage. In these cases, please notify our Customer Service immediately.

Delivery Failure:

We commit to making up to three consecutive delivery attempts within 48 hours after the last attempt. If the mail carrier does not respond or the address is incorrect, the order will be returned to our center and resent. The expenses for the new shipment will be borne by the customer.

Do you have any questions?

If you have any inquiries about your order or wish to obtain more details about its tracking, please contact us via email. Our team will be happy to assist you.

24/7 Support: we usually respond within a few hours.